Refund and Ticketing Policy

Ticketing Policy

All ticket sales and reservations are final. Tickets are nonrefundable and nonexchangeable. In the event of a Museum closing or cancellation of a program, customer ticket orders will be rebooked or refunded.


You can order tickets and make reservations online anytime, day or night. Visit for booking and details. Be sure to note that not all exhibitions, programs, and events offer online ticketing.

At the Museum

To purchase tickets and make reservations in person, visit one of the Welcome Desks to speak with a member of the Guest Experience Team during regular Museum hours.

By Phone

To purchase tickets or make reservations by phone, call the Philbrook Guest Experience team at 918-748-5300. Note: In-person reservation assistance only available during regular Museum hours.

Customer Confidentiality

All customer information provided during sales is securely stored for completion of sale and reporting. Customer address information may be used for future mailings and offerings unless otherwise requested.

Question or Comments

If you have any questions or comments, or would like more information, please e-mail Philbrook Guest Experience team at Please do not include credit card or other payment information with your e-mail message.