Refund and Ticketing Policy
All sales are final. Philbrook reserves the right to refund Tickets, Memberships, and Contributions.
Generally, tickets are exchangeable in the event of a museum closure or the complete cancellation of programs or events. Ticket-holders of selected events will have one week from the date of the event to exchange tickets to an alternate program or event offering. Funds may also be applied toward a Philbrook Membership. Fundraising events are not be eligible for exchanges.
For more information, or to exchange a ticket, contact Guest Experience using the following methods:
Refund & ticketing requests can be made at email@example.com. You can also order tickets and make reservations online anytime, day or night. Visit our Full Calendar for booking and details. Please note that not all exhibitions, programs, and events offer online ticketing.
At the Museum
To purchase tickets, request a refund, or make reservations in person, visit one of the Welcome Desks to speak with a member of the Guest Experience Team. In-person reservation assistance only available during regular Museum hours.
To purchase tickets, request a refund, or make reservations by phone, call the Philbrook Guest Experience team at (918) 748-5300.
All customer information provided during sales is securely stored for completion of sale and reporting. Customer mailing addresses may be used for future mailings and offerings unless otherwise requested.