Museum & Gardens

Monday Closed
Tuesday Closed
Wednesday 9am-5pm
Thursday 9am-5pm
Friday 9am-9pm
Saturday 9am-5pm
Sunday 9am-5pm

Privacy Policy

Internet Privacy Policy

The Philbrook Museum of Art, Inc. (“Philbrook”) is committed to providing you with the highest level of service available. While using our website, you may be asked to submit personal information. This Privacy Policy statement explains our policies regarding this information.

Collection of Your Personal Information

We will ask you when and if we need information that personally identifies you or allows us to contact you. In order to take advantage of certain aspects of our website, you will be asked to provide personal, identifiable information. You are entering this information knowingly and voluntarily. This information may include your name, address, telephone number, email address, credit card information, and other personally identifiable information. Except as otherwise provided, your personal information will be used solely for internal purposes and will not be shared with any third parties.

We may collect information about your interaction with our website. For example, we may use website analytics tools to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find the website, the pages you view within the website, and your browser’s width and height. We also may use technologies, such as cookies and web beacons (each described below), to collect information about the pages you view, the links you click and other actions you take on our website. Additionally, we collect certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times, and referring website addresses.

Credit Card Information

All credit card information is collected using Secure Socket Layer protection, which is accepted as an Internet standard. Your credit card number is held in our system only until the charge is processed by a secure, authorized credit card gateway provider and is then only available in limited format (last four digits) to members of our service team for problem resolution.

Transaction information, including the transaction number and the last four digits of the credit card, and additional personal information obtained are stored on our system and encrypted with Secure Socket Layer protection.

Use of Cookies

We use cookies on this website to ensure the integrity of the data that is sent to you and to provide other functionality for the website. A cookie is a small text file that is placed on your hard disk by an Internet server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and generally can only be read by an Internet server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your Internet browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to submit information or utilize certain features of our website that depend on cookies.  View our full Cookie Policy for more information.

Use of Web Beacons

We may sometimes use web beacons to assist in delivering cookies and to allow us to monitor certain statistics, such as the number of users who have visited certain pages. We may also include web beacons in our newsletters and emails in order to determine whether messages have been opened and acted upon. In addition, we may also employ web beacons from third parties in order to help us compile aggregated statistics and determine the effectiveness of our promotional campaigns. We prohibit web beacons on our website from being used by third parties to collect or access your personal information.

Facebook Login Utility

We give Facebook access to basic information (email, public profile information) to allow ease-of-use for users within the ticketing web application.  This utility offers the registration of your Facebook login credentials to log in to our Ticking platform.  This service is completely optional and not required to have a valid account registered on our Ticketing Web Application.

This login Utility also grants access to a user’s list of friends that also use the Utility. However, this information is not used for any sort of data collection for Philbrook’s business, and will be removed on August 1, 2018 to comply with GDPR.

Data Security

This website is maintained on an Internet server that is password protected with access granted to authorized users only. Staff personnel and agents granted permission to view certain administrative functions of the site are able to access the administrative area of the site where personal information may be stored and accessible only through a password and username.

Disclosure of Information

We may disclose personal information to third parties if required to do so by law or in the good faith belief that such action is necessary to: (i) conform to the edicts of the law or comply with legal process, (ii) protect and defend our or any of our affiliates’ rights or property, or (iii) act in urgent circumstances to protect the personal safety of our personnel or members of the public.

Guarantees and Warranties

Philbrook and its affiliates, agents, or other persons developing and producing this website are not liable for injury or damages caused by errors or omissions of information, delays in posting, interruptions in service, or loss of data supplied by the user. You agree that this website is provided “as-is,” “with all faults,” and “as available.” We do not guarantee the accuracy or timeliness of information available from our website. You may have additional consumer rights under your local laws that this Privacy Policy cannot change. We exclude any implied warranties including those of merchantability, fitness for a particular purpose, workmanlike effort, and non-infringement.

In addition, we reserve the right to change, discontinue or modify any or all services provided through our website either temporarily or permanently without out notice to users.

Third Parties

We may hire other companies to provide limited services on our behalf, such as website hosting, packaging, mailing, customer relations, and other services. If we provide personal information to such companies, we only provide the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.


We are committed to protecting the privacy of children. We do not collect personally identifiable information from any person we actually know is under the age of 13.

Changes to this Internet Website Policy

This Privacy Policy may change from time to time without notice and for any reason. We encourage you to periodically review this Privacy Policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this Privacy Policy and any updates.

Contact information

We welcome your comments regarding this Privacy Policy. If you have questions about this Privacy Policy or believe that we have not adhered to it, please contact us at the contact information specified on our website at We will respond to you as quickly as possible.

Also, you may request a copy of the information we maintain about you by sending contacting Philbrook through the Contact Us page, and will send the same to you via U.S. postal service. To protect your privacy, we may take reasonable steps to verify your identity before providing you with this information.